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Big Lots Policy Returns (10 FAQs)

Big Lots Policy Returns (10 FAQs)

If you’re one of the many shoppers who head to Big Lots for all of your homegoods needs, then you’ll want to know all about the store’s return policy.

 

What is Big Lots’ policy on returns

There’s no need to worry if you have a change of heart after making a purchase at Big Lots. They accept returns on most items, as long as you have your original receipt and the item is in its original packaging. If you don’t have a receipt, they may be able to look up your purchase in their system, but it’s always best to have it just in case. Items that are not eligible for return include clearance items, as-is items, and food items.

 

How do I return an item to Big Lots

If you need to return an item to Big Lots, you can do so by taking it to your local store or by mailing it back. If you take the item back to the store, you will need to show your receipt and the item must be in its original packaging. If you are returning the item by mail, you will need to include your receipt and a note explaining why you are returning the item.

 

What is the Big Lots return policy for electronics

The return policy for electronics at Big Lots is as follows:

-All returns must be made within 30 days of purchase
-All electronics must be in their original packaging and in new, unopened condition
-A receipt or proof of purchase is required for all returns
-Returns will be refunded in the form of the original payment

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If you have any questions or concerns about the return policy for electronics at Big Lots, please contact our customer service department at 1-800-888-9898.

 

Can I return a Big Lots purchase without a receipt

Yes, you can return a Big Lots purchase without a receipt. However, there are a few things to keep in mind. First, you will likely only be able to receive a store credit rather than a refund. Second, the return policy may vary depending on the item you are returning. For example, items that are final sale or have been opened may not be able to be returned. Finally, you may need to present a valid ID in order to make a return without a receipt.

 

How many days do I have to return an item to Big Lots

If you are not satisfied with your purchase, you may return the item within 30 days for a refund.

 

What items can’t be returned to Big Lots

There are a few items that Big Lots does not accept returns on. These include:

-Gift cards
-Food
-Toiletries
-Perishable items

If you have any questions about whether or not an item can be returned, please contact customer service. Thank you for shopping at Big Lots!

 

How do I exchange an item at Big Lots

When you need to exchange an item at Big Lots, the process is actually quite simple and straightforward. First, you will need to bring the item that you would like to exchange to the customer service desk. Along with the item, you will also need to bring your original receipt. The customer service representative will then process the exchange for you and give you a new receipt for the exchanged item. That’s all there is to it! exchanging an item at Big Lots is quick, easy, and hassle-free.

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Is there a restocking fee for returns to Big Lots

Returns to Big Lots may be subject to a restocking fee, depending on the item. If the item is unopened and in new condition, there is usually no restocking fee. If the item is opened or damaged, there may be a restocking fee of up to 20%.

 

I received a damaged item from Big Lots, what should I do

If you receive a damaged item from Big Lots, the first thing you should do is contact our customer service team. We will be happy to help you resolve the issue as quickly as possible.

 

My store-bought item is missing parts, can I return it to Big Lots

If your store-bought item is missing parts, you can return it to Big Lots. Big Lots has a no questions asked policy when it comes to returns, so you will be able to get your money back without any hassle.